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Big Cities Health Coalition AI Use Case Catalog
Who sees the output

Public-facing

Residents or the general public interact with it.

3 use casesRefine these 3 in use cases →

Use cases tagged Public-facing

  • Side-by-side view of an original boil water notice and its plain-language rewrite, with a pre-publication review checklist.
    Featured Playbook or write-up

    Stage: In productionOrganization: Prairie Ridge County Health Department

    Plain-language rewrites for public notices

    Result in one line: Median reading level of published notices dropped from grade 14 to grade 7

    A prompt kit and review checklist staff use to rewrite public notices at a sixth-grade reading level without changing what the notice requires.

    • Communications & outreach
    • Emergency preparedness
    Skills needed to set it up: Anyone on staff Readiness: Ready to deploy Readiness: Human review built in2 more
  • Inspector queue showing translated complaints with the original language, assigned category, urgency tier and routing status.
    Featured Cloud deployment

    Stage: In productionOrganization: Riverbend County Public Health

    Multilingual environmental complaint intake

    Result in one line: Median time from complaint to routed work order fell from two days to four minutes

    Translates and classifies resident complaints about rodents, mold, noise and air quality from the 311 feed and web forms into inspector work orders.

    • Environmental health
    • Communications & outreach
    • 1 more area of work
    Skills needed to set it up: Contractor or vendor Readiness: Needs customization Readiness: Needs a contractor4 more
  • Review table pairing inspector code citations with drafted resident summaries, style rule checks and an approve or reject decision.
    Source code

    Stage: Idea / exploringOrganization: Cedar Valley County Health Department

    Plain-language restaurant inspection summaries

    Result in one line: 92% of drafted summaries passed the weekly style review without edits

    Nightly job that rewrites inspector code citations into two-sentence summaries a resident can understand, for the public inspection lookup site.

    • Environmental health
    • Communications & outreach
    Skills needed to set it up: Developer Readiness: Needs customization Readiness: Human review built in2 more