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Example Everything on this site is sample data — one of the configurations this template ships with, built from the same repository.

Example: AI use case catalog
Civic AI Community of Practice AI Use Case Catalog
Types of AI

Agents & automation

Multi-step automation where the AI takes actions.

1 use caseRefine this one in use cases →

Use cases tagged Agents & automation

  • Onboarding checklist screen showing tasks grouped by before day one, week one and week two, with completed items ticked and access requests marked as opened.
    Internal tool

    Stage: Paused or retiredOrganization: Mid-sized city — Human Resources

    New-hire onboarding checklist assistant

    Result in one line: Cut help desk tickets per new hire from 11 to 3 during the eighteen months it ran

    A chat assistant that built a personalised onboarding checklist for each new hire and opened the routine access requests for them. Retired in 2026 when the HR system shipped the same feature.

    • HR & workforce
    • IT & operations
    • 1 more area of work
    Skills needed to set it up: Power user Readiness: Reference only Readiness: Human review built in3 more

    Deprecated — kept for the record