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Example: AI use case catalog
Civic AI Community of Practice AI Use Case Catalog
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2 use casesRefine these 2 in use cases →

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  • Prototype backlog view grouping maintenance tickets by shop and trade, with proposed failure codes and an agreement rate against the shops' own coding.
    Dashboard

    Stage: Idea / exploringOrganization: County government — Public works, fleet & facilities

    Work order classification for fleet and facilities

    Result in one line: Not in service yet: on 12 months of past tickets it agreed with the shops' own coding 84% of the time

    A prototype that reads free-text maintenance tickets, assigns a trade and a failure code, and shows the resulting backlog by shop — built to test whether coded tickets would make the backlog legible.

    • IT & operations
    • Data & informatics
    Skills needed to set it up: Power user Readiness: Reference only Readiness: Needs customization2 more

  • Playbook or write-upStage: In productionOrganization: County government — Grants office

    Grant narrative drafting from an approved library

    Result in one line: Halved first-draft time on routine narrative sections, from about eight hours to four

    A curated library of approved organizational boilerplate plus a drafting workflow, used to produce first-pass narrative sections for funding applications in our own language.

    • Leadership & administration
    • Finance, procurement & contracts
    • Policy & planning
    Skills needed to set it up: Power user Readiness: Needs a paid license Readiness: Needs customization3 more