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Example Everything on this site is sample data — one of the configurations this template ships with, built from the same repository.

Example: AI use case catalog
Civic AI Community of Practice AI Use Case Catalog
Area of work

Data & informatics

4 use casesRefine these 4 in use cases →

Use cases tagged Data & informatics

  • Prototype backlog view grouping maintenance tickets by shop and trade, with proposed failure codes and an agreement rate against the shops' own coding.
    Dashboard

    Stage: Idea / exploringOrganization: County government — Public works, fleet & facilities

    Work order classification for fleet and facilities

    Result in one line: Not in service yet: on 12 months of past tickets it agreed with the shops' own coding 84% of the time

    A prototype that reads free-text maintenance tickets, assigns a trade and a failure code, and shows the resulting backlog by shop — built to test whether coded tickets would make the backlog legible.

    • IT & operations
    • Data & informatics
    Skills needed to set it up: Power user Readiness: Reference only Readiness: Needs customization2 more
  • Theme report listing comment themes with counts, share of total, a representative quotation and a link to every comment assigned to that theme.
    Source code

    Stage: PilotOrganization: Mid-sized city — Planning department

    Theme analysis of public comment

    Result in one line: 4,100 comments on a draft zoning update summarized in two days instead of six weeks

    An open-source notebook that groups the comments received on a plan or rule into themes, counts them, and links every theme back to the comments it came from so a reader can check it.

    • Policy & planning
    • Data & informatics
    • 1 more area of work
    Skills needed to set it up: Analyst or data scientist Readiness: Guided setup Readiness: Needs customization3 more
  • Redaction review screen listing proposed redactions with the exemption claimed, a confidence indicator and accept or reject controls for the analyst.
    Internal tool

    Stage: PilotOrganization: County government — Records & open government office

    Redaction assist for public records requests

    Result in one line: First-pass review of a 500-page response went from about 14 hours to 4

    Proposes redactions on documents responsive to a public records request, with every proposal tied to the exemption it claims and reviewed by a records analyst before release.

    • Legal & compliance
    • Data & informatics
    • 1 more area of work
    Skills needed to set it up: Developer Readiness: Needs customization Readiness: Needs a data agreement4 more
  • Intake queue showing permit applications with type, completeness check, missing documents and routing status.
    Featured Source code

    Stage: In productionOrganization: Mid-sized city — Development Services

    Permit application intake triage

    Result in one line: Applications returned for a missing document fell from 46% to 12% of intake

    Reads incoming building and trade permit applications, checks them against the submittal requirements for that permit type, and routes complete ones straight to a plan reviewer.

    • IT & operations
    • Data & informatics
    • 1 more area of work
    Skills needed to set it up: Developer Readiness: Needs customization Readiness: Human review built in3 more