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Example Everything on this site is sample data — one of the configurations this template ships with, built from the same repository.

Example: AI use case catalog
Civic AI Community of Practice AI Use Case Catalog
Where it runs

Microsoft Azure

2 use casesRefine these 2 in use cases →

Use cases tagged Microsoft Azure

  • Prototype backlog view grouping maintenance tickets by shop and trade, with proposed failure codes and an agreement rate against the shops' own coding.
    Dashboard

    Stage: Idea / exploringOrganization: County government — Public works, fleet & facilities

    Work order classification for fleet and facilities

    Result in one line: Not in service yet: on 12 months of past tickets it agreed with the shops' own coding 84% of the time

    A prototype that reads free-text maintenance tickets, assigns a trade and a failure code, and shows the resulting backlog by shop — built to test whether coded tickets would make the backlog legible.

    • IT & operations
    • Data & informatics
    Skills needed to set it up: Power user Readiness: Reference only Readiness: Needs customization2 more
  • Intake queue showing permit applications with type, completeness check, missing documents and routing status.
    Featured Source code

    Stage: In productionOrganization: Mid-sized city — Development Services

    Permit application intake triage

    Result in one line: Applications returned for a missing document fell from 46% to 12% of intake

    Reads incoming building and trade permit applications, checks them against the submittal requirements for that permit type, and routes complete ones straight to a plan reviewer.

    • IT & operations
    • Data & informatics
    • 1 more area of work
    Skills needed to set it up: Developer Readiness: Needs customization Readiness: Human review built in3 more